“SuiteLinq’s integration with HotSOS enables guests to connect with hotel staff quickly and easily," said Joseph Mustilli, SuiteLinq CEO. "Our solution is designed to engage, entertain, and delight those guests who prefer digital amenities and want a richer and more interactive experience. For hospitality brands that specialize in exceptional guest experiences, this marriage of automated and human service delivery is increasingly important as the digital-dependent generation is fast-becoming today's typical hotel guest. From SuiteLinq’s perspective, this partnership with MTech opens the door to a robust and expandable service set that we can now make interactive and jointly bring to our demanding clients."
SuiteLinq is a fully integrated marketing platform that provides digital content, connectivity, interactivity and commerce-ready delivery programs specifically created for the global hospitality industry. MTech is a leading provider of guest-response, asset protection and workflow automation solutions to more than 2,000 hotels in nearly 50 countries. HotSOS enables lodging and gaming operations to reduce costs while maximizing and streamlining guest-service processes, such as guest requests and incident tracking and reporting, rapid-response internal defect reporting and preventive-maintenance workflows.