A recent survey by Clorox Professional Products Company found three in four customers are disgusted by urine stains and odors in public restrooms. Removing those stains and smells needs to be a top priority for cleaning staff.
Dirty restrooms are such a big problem that half of people will go home to avoid using an unclean public restroom. Another 64% hold their breaths in public restrooms because of the odors. More than a third of them have immediately left a restaurant, gym, school or other business because of restroom odors. And more than half of customers would give a business a bad review based on restroom cleanliness.
It all comes down to money. The longer a customer stays in your business, the more that person will spend, which is of course great news for your bottom line.
That means someone in your business needs to constantly monitor restrooms. Make sure that all dispensers always have product in them, there is no trash on the floor and the restroom appears clean and doesn’t have an odor. The key to getting rid of those bad smells is to find the source and clean it. Oftentimes, urine ends up on walls, floors and baseboards and needs to be scrubbed to kill the bacteria that cause those bad smells. You also want to regularly sanitize and disinfect the restroom surfaces to reduce the spread of germs.