Going beyond just replacing cleaning chemicals with organic substitutes, hoteliers continue to examine the entire cleaning process to identify all areas that can be improved, and tweak their green program to benefit not only the environment, but also the hotel, its staff, guests, community and bottom line.
At the Greenporter Hotel, a 30-room, privately owned property located in Greenport, N.Y., green guestroom cleaning is standard operating procedure that permeates all areas of housekeeping. Deborah Rivera Pittorino, owner of the green-certified hotel, which is also a member of the Green Hotels Association, noted that her all-encompassing green cleaning program is derived from a personal commitment to sustainability that spread to her business in a big way.
The Greenporter’s efforts don’t stop at housekeeping. The small property used leftover materials from a renovation last November to build a small greenhouse to grow herbs and vegetables for its restaurant, Cuvee Bistro. In addition, the hotel gets a nominal fee for used cooking oil, which is picked up by a company that recycles it for various types of machinery, Pittorino noted.
But according to the CEO of sustainability consultancy firm Mindclick/SGM, JoAnna Abrams, even with an increasing number of suppliers offering green options to hotels, the problem is that there is still a lot of confusion about green products in the hotel industry.
“While we are seeing increasing efforts on the part of hoteliers to build, operate and furnish hotels in ways better for the environment… it can often be overwhelming to [them]. There’s massive confusion because there are so many types of eco-certification for products out there. There’s a huge amount of education that still needs to take place,” Abrams said.
The main myth that needs to be dispelled is that green products don’t last long. “These new product do perform and last longer. Hotels need to realize that it is just good business to improve their efficiency and decrease their footprint,” said Abrams.
And while making homemade cleanser may be difficult at larger-scale hotels, it doesn’t mean that those properties can’t be just as comprehensive when it comes to sustainability. In fact, the 516-room Grand Hyatt Denver, also a member of the Green Hotels Association, is one such property, having formed a Green Team with representatives from all departments charged with consistently seeking improvements in operations. The team meets monthly to discuss ways their respective departments can implement initiatives to improve the property’s overall operation.
One of the most important areas recently addressed at the property was the process of guestroom cleaning. Housekeeping staffers were retrained to clean rooms “in the most efficient way possible,” using not only environmentally friendly cleaners, but also a minimal amount of water, electricity and linens, Smith said. The hotel already uses eco-friendly cleaners.
In addition, The Grand Hyatt Denver recently spent more than $1 million upgrading its laundry facilities with high-efficiency machines. Between the new laundry facility and the hotel’s conservation program (bed linen and towel changes only upon request) the hotel has seen a significant decrease in the amount of water, energy and chemicals used. According to Smith, last year the property processed 2.5-million pounds of laundry.
Topic : Greenporter Hotel, Sustainability, Holistic
External Source : Hotel Management